WeiKerui Cable WeiKerui Cable

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Pledge

Pledge

After many years of support from users and friends from all walks of life, and the unremitting efforts of all employees, the original low-voltage power cables, control cables, overhead insulated cables, and electrical equipment wires and cables have been extended to flame-retardant, fire-resistant, low-smoke, halogen-free and environmentally friendly. , and developed cluster series, high temperature series and other products, providing users with a space to choose products.

1. Product Quality Assurance

According to the ISO9001:2008 quality assurance system standard, the quality assurance system is perfected. Product quality must be guaranteed to meet the product requirements stipulated in the contract. (including national, ministry standards, enterprise and technical agreements, etc.)

2. Guarantee To Do A Good Job In Customer Service

1. WeiKerui Cable Co., Ltd. will provide various high-quality services before, during and after sales of products, and strive to satisfy users.
2. Before signing a contract with the user, the user is welcome to visit the company. The company can accurately and truthfully provide users with various technical consultation and related product technical materials or documents, and answer the requirements of the user.
3. After the contract is signed, the company welcomes the user to send someone to the company for supervision, and humbly accepts the user's manufacturing quality opinions to analyze and improve in a timely manner.
4. Before the products leave the factory for inspection, the company will notify the user to send personnel to participate in the inspection, and the company will provide assistance for work and life to the personnel sent by the user.
5. Before the product is shipped, the company will notify the user and provide the user with a product quality assurance sheet and a delivery note for fulfilling the contract.
6. In the process of installing and using the products provided by our company, if there is a quality problem, after receiving the feedback information from the user, we will guarantee to give a reply within 24 hours. If it is necessary to send someone to deal with it, the company will immediately send someone to the site for service or Give a satisfactory answer. The quality problems of our company's products will be repaired in time, and the company that cannot be repaired will be replaced or returned.
7. Under normal working environment and use conditions, the cable quality guarantee period is one year, and the service life of the cable is more than 30 years. If there are various quality problems in the cable within one year, if it is caused by manufacturing, the company will will be responsible.
8. The user needs the company's cooperation during the construction process, and our company immediately sends technical personnel to the site to cooperate with the service.

In short, our company starts from the user's point of view, everything is for the user's sake, and the service aims to achieve user satisfaction, laying a good foundation for our company's products to better serve users.